Privacy Policy

Effective Date: 28th October 2025
Last Updated: 28th October 2025

1. Introduction

Revivre Corporation Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, contacting us, or utilising our medical equipment or services, you consent to the collection and use of your information as described in this policy.

2. What Information We Collect

We may collect the following types of personal information:

  • Name, address, and contact details (email, phone number)

  • Billing and delivery information

  • Payment details (processed securely through third-party gateways)

  • Health or wellness information voluntarily provided to assist with product recommendations

  • Website usage data (such as IP address, browser type, and pages visited)

  • Any other information you choose to provide through our contact forms, bookings, or communications

3. How We Collect Your Information

We collect information in several ways, including when you:

  • Contact us by phone, email, or through our website

  • Submit a booking, enquiry, or contact form

  • Sign up for newsletters or promotions

  • Interact with us on social media

  • Use our website, which may automatically collect anonymous usage data through cookies or analytics tools

4. How We Use Your Information

We use your personal information to:

  • Provide and manage your rental, purchase, or service

  • Deliver, install, and support our equipment

  • Respond to enquiries or provide customer support

  • Process payments and issue invoices

  • Improve our website, products, and user experience

  • Send updates, offers, or marketing materials (with your consent)

  • Comply with legal and regulatory requirements

You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

5. How We Store and Protect Your Information

We store personal information securely using modern electronic and physical safeguards to prevent unauthorised access, loss, misuse, or disclosure.

Access to personal information is restricted to authorised staff who require it for business purposes.
Where we use third-party service providers (e.g. payment processors or delivery partners), we ensure they comply with privacy and data protection standards.

6. Disclosure of Information to Third Parties

We may share limited personal information with trusted third parties when necessary to provide our services, such as:

  • Payment processors

  • Delivery and logistics partners

  • IT and website service providers

  • Professional advisers (e.g. accountants or insurers)

  • Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to any third party.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect anonymous data on how visitors use our site.
This helps us improve content, navigation, and user experience.

You can disable cookies in your browser settings, though some parts of the site may not function properly.

8. Accessing and Updating Your Information

You may request access to, or correction of, your personal information at any time by contacting us using the details below.
We will take reasonable steps to ensure your information is accurate, up to date, and complete.

9. Overseas Disclosure

We generally store personal information in Australia.
However, some of our third-party service providers may store or process information overseas (for example, cloud storage providers).
Where this occurs, we take reasonable steps to ensure your data is handled in accordance with Australian privacy standards.

10. Links to Other Websites

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any external site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Revivre Corporation Pty Ltd
andy@revivrehealth.com

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.